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Frequently
Asked Questions |
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- How do I return my product on warranty?
- For Pelican Hard Cases or Flashlights contact Pelican Products
Inc. directly at 800-473-5422 (310-326-4700 Inside
CA) for a Warranty Return Authorization.
- You must obtain a warranty return authorization for the manufacture.
- For Pelican Soft Cases contact Brandess-Kalt-Aetna
Group, Inc. directly at 800-621-5488
- What is the life of o-ring on cases?
- The manufacturer recommends that o-rings
are replaced yearly.
- Can I buy directly from Pelican Products?
- The manufacturer does not sell directly
to the public.
- What is "Pick 'N' Pluck Foam"?
- The foam
padding is pre-scored so you can create a custom
fit around any device-photography gear, a laptop,
electric testing devices and much more.
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Click here for more
case details.
- Will I be charged Sales Tax?
- If you
live outside of Utah you will not be charged
sales tax. If your address is inside Utah you
will be charged a sales tax; unless you are tax
exempt. Please enter your tax exempt number in
the notes field at time of purchase. Sales tax
will then be taken off your sales order when
your credit card is processed.
In order for us to remove the sales tax we must have
the tax exempt number of your organization.
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| If the FAQ above does not answer
your questions email
sales@pelicanproducts.us
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